Community Stakeholder Survey

Your feedback on the services at Intersect is important.

We use this information to make sure we are meeting your needs in a meaningful way, to identify areas we can improve on and to plan for the future.

What to know about this survey:

  • You don’t have to do it if you don’t want to.
  • Your responses are anonymous and confidential; you do not have to record your name.
  • Your answers will not affect your ability to access services at Intersect.

Please fill out as much information as possible.

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What type of agency do you work for?
What is the main type of contact you have with Intersect? Please check one.

Please check off all the types of contact you have had with our agency in the past year.

Please indicate how much you agree with the following statements:

The paper referral form made it easier to connect my clients with Intersect.
Having the ability to book an intake appointment made it easier for families to access Intersect.
I was part of the planning with mutual clients.
Intersect staff are knowledgeable and trained to address the issues and needs of my clients.
Intersect staff responded to questions, referrals, etc in a timely manner.
I was pleased with the amount of communication I received from Intersect.
The Parenting Through Strong Emotions Group was a benefit to the community
Intersect's services helped my clients.

Taking into consideration all your interactions with Intersect over the past, please rate your overall level of satisfaction.

The level of professionalism demonstrated by our staff.
The cultural sensitivity and support for diversity in our services.
The amount of communication you received from Intersect for mutual clients.
The ability of clients to access Intersect’s services.
The overall quality of services Intersect provided.
This field is for validation purposes and should be left unchanged.

Your donations have a direct impact on the youth, children and families of northern BC.

Learn more about how you can help or make a donation.