How to Access Intersect’s Counselling Services
Walk-in Intake Clinic
At Intersect we provide low-barrier access to mental health services to potential clients by offering our walk-in intake clinic. Intersect’s intake assessments are voluntary and help us assess what services your child needs. By sharing your information at intake we determine how Intersect and/or other community agencies can support your family. Intersect does not require referrals from third parties (e.g. doctors, social workers etc.)
Intake at Intersect
- Ages 0-5 years legal guardians can call to inquire about intake services
- Ages 6-19 years walk-in intake clinic Tues & Thurs, 9:00- 11:00am. If there is a reason you cannot attend the walk-in clinic, please call our office at 250-562-6639 and explain these challenges so we can find a way to accommodate your needs.
- Legal guardians are to be present with children, however mature youth can attend independently
Things to Consider:
- The intake assessment and interview can take around 2 hours.
- We do not have childcare on site so please make arrangements for any other children.
- For booked appointments, please arrive 15 minutes prior to your appointment time to complete the intake forms.
- Please give us a call if you have any questions about intakes at Intersect.
What we Assess at Intake
The intake assessment provides opportunity to explore:
- Mental Health Concerns
- Coping Strategies
- Strengths for the Family and Youth or Child
- Individual Support
- Family Support
- Group opportunities
- Professional Consultation
- Community supports and consultation
The Purpose of an Intake
A clinican will interview the child or youth, and their parent, guardian or caregivers, whichever is possible and appropriate. The clinican may interview members of the family, separately or together, whichever is most comfortable and appropriate for the clients. The initial intake assessment takes approximately 2 hours. There are no child minding services available during the interview.
After the completion of your assessment, your information will be discussed at the next intake assignment meetings. A supervisor will confirm the priority level of service for each client and the service plan developed with your clinican. All families who are accepted for service will be assigned a waitlist clinican who will become your contact person within the agency. A letter will be sent to you giving your waitlist clinican’s name. Unfortunately, due to the high demand for our services, therapy may not always start immediately. However, if your situation changes before you have started therapy, please contact your case manager for assistance.
Mental Health services, intake and support are accessed voluntarily. Clients and their family’s must seek support without the pressure from others and without causing duress for themselves.
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