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Job Description
Position Title: Mental Health Therapist – Infant Early Childhood (IEC)
Reports To: Clinical Supervisor
Remuneration: $37.91 – $48.04 hourly

To Apply: Please send a resume and cover letter to executivedirector@intersect.bc.ca. Only those who are shortlisted for an interview will be contacted. Posting open until filled. Relocation allowance offered.

Position Summary

Providing culturally safe, trauma-informed, confidential, and goal-driven therapeutic services to children ages 12 and under requiring mental health support. The Mental Health Therapist – IEC provides assessment, treatment planning, therapeutic intervention, crisis response, consultation, case coordination, and community collaboration in alignment with evidence-based and client-centered practice.

The Mental Health Therapist – IEC works collaboratively within a multidisciplinary team to support the mental health and wellbeing of children, youth, caregivers, and families while upholding the values, policies, ethical standards, and strategic priorities of Intersect Youth & Family Services.

Core Competencies

· Healthy interpersonal communication

· Strong organizational and time management skills

· Collaboration and teamwork within agency and community settings

· Cultural humility, anti-racism, accessibility, and trauma-informed practice

· Critical thinking, clinical assessment, and sound judgment

· Ethical and professional practice

· Crisis intervention and risk assessment

· Written documentation and clinical record management

· Conflict resolution and relationship repair

· Adaptability and continuous learning

· Self-awareness and reflective practice

· Evidence-based therapeutic intervention

· Accountability and professional integrity

Key Responsibilities

1. Direct Clinical Services

· Provide direct clinical services to children ages 0-12, caregivers, and families through intake, screening, assessment, treatment planning, therapeutic intervention, crisis response, and ongoing case management.

· Conduct individual, family, and group therapy in a culturally safe, trauma-informed, and evidence-based manner.

· Complete comprehensive clinical assessments, including mental health status, strengths, presenting concerns, risk factors, and protective factors.

· Conduct risk assessments and develop collaborative safety plans when concerns related to self-harm, suicide, violence, abuse, neglect, or other safety risks are identified.

· Develop client-centered treatment plans with clear goals, measurable objectives, and therapeutic interventions.

· Support clients and caregivers in identifying and building upon strengths, resilience, and natural supports.

· Provide crisis intervention and consultation as required.

· Support therapeutic engagement in office, community, school, or natural environment settings where clinically appropriate.

2. Collaboration, Consultation & Community Partnerships

· Collaborate with caregivers, schools, service providers, physicians, Indigenous organizations, and community partners to support coordinated and integrated care.

· Participate in integrated case planning and case conferences as appropriate.

· Develop and maintain current knowledge of community resources and referral pathways.

· Refer clients to specialized or external services when clinically indicated.

· Provide consultation, education, and support to community partners, caregivers, and other professionals as appropriate.

· Build and maintain respectful, collaborative, and professional relationships with community agencies and interested and affected parties.

3. Clinical Documentation & Administrative Responsibilities

· Maintain accurate, timely, confidential, and professional clinical documentation in accordance with agency policies, professional standards, accreditation requirements, and relevant legislation.

· Ensure documentation of client contact, assessments, treatment plans, progress notes, case consultations, and reports are completed within required timelines.

· Manage clinical caseload responsibilities while balancing direct service delivery and administrative requirements.

· Maintain appropriate client, clinical, and administrative records in accordance with agency standards.

4. Teamwork & Organizational Participation

· Work collaboratively as a member of a multidisciplinary team to ensure effective, efficient, accountable, and client-centered service delivery.

· Participate in staff meetings, clinical meetings, supervision, training, agency initiatives, and work groups.

· Contribute positively to team culture through respectful communication, collaboration, accountability, and professionalism.

· Provide and receive constructive feedback in a respectful and growth-oriented manner.

· Develop and maintain awareness of Intersect programs, services, policies, and procedures.

5. Professional Practice

· Adhere to all professional ethical standards, agency policies and procedures, accreditation standards, and relevant provincial and federal legislation.

· Maintain active registration and good standing with the appropriate professional regulatory body where applicable.

· Seek supervision appropriately and engage in reflective and ethical clinical practice.

· Participate in ongoing professional development and maintain current knowledge of clinical research, therapeutic modalities, and best practices.

· Demonstrate accountability, integrity, professionalism, and commitment to continuous growth.

· Perform other duties consistent with the scope and classification of the position.

Qualifications

· Master’s degree in Social Work, Clinical Psychology, Educational Counselling, Child and Youth Care, or another related human/social services discipline.

· Demonstrated IEC related clinical experience and/or an equivalent combination of education and experience.

· Registration, or eligibility for registration, with an appropriate professional college or regulatory body is preferred.

· Experience providing trauma-informed and culturally safe mental health services to children, youth, and families.

· Experience conducting clinical assessments, treatment planning, crisis intervention, and therapeutic intervention.

· Awareness of group processes and experience facilitating groups is considered an asset.

· Working knowledge of Microsoft Office and electronic documentation systems.

· Valid Class 5 Driver’s License and acceptable driver’s abstract.

· Ability to pass a Vulnerable Sector Criminal Record Check.

Work Environment

· 37.5-hour work week with flexibility to meet operational needs.

· Primarily in-person at 1294 Third Ave, Prince George, BC, with remote work options where operationally appropriate and approved.

· Additional hours compensated in accordance with organizational policy.

· Regular supervision, collaboration, and professional development opportunities provided.

About Intersect

Intersect Youth & Family Services has been serving the children, youth, and families of Lheidli T’enneh/Prince George since 1983. Intersect provides low-barrier access to mental health services, resources, and programming, including but not limited to mental health counselling and therapy, family teen mediation, sexual abuse intervention support, caregiver support, group therapy, and support for youth involved in the justice system.

Employee wellness and safety are priorities at Intersect. Employees receive competitive salaries, benefits, and professional development support. New employees receive the equivalent of approximately 47–52 paid days off per year through vacation, sick leave, personal and bonus days, mental health days, family leave, bereavement/grief days, and training. Intersect is closed between Christmas and New Year’s.

Commitment to Equity, Diversity, Inclusion, and Accessibility

Intersect Youth & Family Services is committed to fostering an equitable, inclusive, accessible, trauma-informed, and culturally safe organization for the children, youth, families, and communities we serve, as well as for our staff, leadership, and partners.

We recognize the ongoing impacts of colonialism, systemic discrimination, racism, ableism, heterosexism, transphobia, and other forms of oppression, and we are committed to actively advancing reconciliation, decolonization, and anti-oppressive practice throughout our organization.

Intersect is committed to improving accessibility and reducing barriers in our services, workplaces, hiring practices, leadership structures, and decision-making processes. We recognize that equity-deserving groups continue to face disproportionate barriers and harms, and we encourage applications from Indigenous Peoples, Black and racialized people, persons with disabilities, 2SLGBTQIA+ individuals, and people with lived and living experience relevant to the communities we serve.

If you require accommodation or support during the application process, please contact executivedirector@intersect.bc.ca.

Position Title: Executive Director, Intersect Youth & Family Services

Reports To: Board of Directors

Remuneration: $100,000 – $130,000 per annum

To Apply: Send a resume and cover letter to executivedirector@intersect.bc.ca. Only those selected for an interview will be contacted. Position open until filled. Relocation allowance offered.

A. Summary

The Executive Director is the senior leader of the Intersect Youth and Family Services non-profit agency, responsible for ensuring the organization fulfills its mission and strategic objectives. Reporting to the Board of Directors, the Executive Director oversees strategic planning, operations, financial management, policy development, human resources, and external relations. This role requires empathy, collaborative leadership, strategic insight, and the ability to foster strong relationships with staff, clients, community partners, and government agencies.

B. Core Competencies

· Leadership & Team Management

· Strategic & Operational Planning

· Cultural Humility, Anti-Racism, & Accessibility

· Financial Stewardship

· Communication & Relationship Building

· Problem Solving & Decision Making

· Ethics, Integrity & Accountability

· Human Resources Management

· Policy Development

· Innovation & Adaptability

C. Key Responsibilities

1. Strategic Leadership

· Collaborate with the Board and staff to develop and implement long-term strategic plans.

· Align organizational activities with strategic priorities through operational planning.

· Support Board recruitment, development, and governance.

· Identify organizational risks and implement mitigation strategies.

2. Operations & Program Oversight

· Ensure effective implementation of board-approved policies and programs.

· Maintain compliance with all relevant legislation and accreditation standards (e.g., CARF).

· Build partnerships with interested and affected parties, funders, and community organizations.

· Maintain official records and ensure transparency and regulatory compliance.

3. Program Development & Evaluation

· Lead the planning, development, and evaluation of programs and services.

· Monitor outcomes and report on program effectiveness to the Board.

· Ensure ongoing accreditation and adherence to quality standards.

4. Financial Management

· Oversee the development and management of the annual budget.

· Monitor financial performance, cash flow, and resource allocation.

· Ensure compliance with all financial reporting obligations.

· Lead fundraising and grant development efforts in collaboration with the Financial Director, Board, and staff.

5. Human Resources

· Provide overall leadership for the society’s human resources.

· Approve staffing decisions and ensure recruitment of qualified personnel.

· Oversee performance management, staff development, and employee relations.

· Ensure fair, consistent application of personnel policies and practices.

D. Qualifications

· Master’s degree in a related field or equivalent combination of education and experience.

· Minimum 3 years in a senior management or leadership role.

· Knowledge of nonprofit governance, operations, and funding models.

· Experience managing budgets, fundraising, and financial reporting.

· Strong understanding of employment legislation and HR practices.

· Effective communication, negotiation, and conflict resolution skills.

· Demonstrated leadership and strategic thinking abilities.

· High level of integrity, discretion, and sound judgment.

· Valid Class 5 driver’s license and ability to pass a Vulnerable Sector Criminal Record Check.

E. Work Environment

· 37.5-hour work week with flexibility to meet operational needs.

· In-person at 1294 Third Ave.; remote work as-needed.

· Occasional travel and evening/weekend work required.

· Must be available for presentations and Board-related meetings.

· Additional hours compensated in accordance with organizational policy and Board approval.

About Intersect:

Intersect has been serving the children, youth, and families of Lheidli T’enneh/Prince George since 1983. Intersect provides low-barrier access to mental health services, resources, and programming, including but not limited to mental health counselling and therapy, family teen mediation, sexual abuse intervention support, caregiver support, group therapy, and support for youth involved in the justice system. Employee wellness and safety is a priority at Intersect. Employees receive competitive salaries, benefits and professional development dollars. New employees receive the equivalent to 47-52 paid days off per year including vacation, sick leave, personal and bonus days, mental health days, family leave, bereavement/grief days, and training. Intersect is closed between Christmas and New Years.

Commitment to Equity, Decolonization, Inclusion, & Accessibility

Intersect Youth & Family Services is committed to fostering an equitable, inclusive, accessible, trauma-informed, and culturally safe organization for the children, youth, families, and communities we serve, as well as for our staff, leadership, and partners. We recognize the ongoing impacts of colonialism, systemic discrimination, racism, ableism, heterosexism, transphobia, and other forms of oppression, and we are committed to actively advancing reconciliation, decolonization, and anti-oppressive practice throughout our organization.

Intersect is committed to improving accessibility and reducing barriers in our services, workplaces, hiring practices, leadership structures, and decision-making processes. We recognize that equity-deserving groups continue to face disproportionate barriers and harms, and we encourage applications from Indigenous Peoples, Black and racialized people, persons with disabilities, 2SLGBTQIA+ individuals, and people with lived and living experience relevant to the communities we serve.

If you require additional accommodation or support in applying for this position, please email executivedirector@intersect.bc.ca

Intersect Strategic Plan – 2026-2029

Our Values:

Equity

We actively work to reduce inequities and ensure our services are inclusive, culturally responsive, and accessible to children, youth, and families.

Integrity

We act ethically, transparently, and professionally in all relationships with clients, families, partners, and one another.

Health

We promote holistic health and wellbeing for the individuals and families we serve, recognizing safety, stability, and mental health as foundational to care.

Hope

We believe change is possible and work to foster hope, resilience, and possibility for clients, families, and the community.

Authenticity

We show up honestly and relationally, grounding our work in real experiences, humility, and respect that builds trust.

Strategic Goals

Goal 1: Deliver Safe, Consistent, and High-Quality Care

Ensure clients and families experience Intersect as a safe, reliable, and responsive place to receive care, even during times of high demand or system pressure.

● We will prioritize client safety and continuity of care by ensuring clear supervision, leadership coverage, and decision-making at all times.

● We will address risks, crises, and service pressures proactively, rather than relying on staff to absorb them individually.

● We will use feedback from clients, staff, and partners to continuously improve the quality of our services.

Goal 2: Strengthen Trust and Continuity in Relationships

Build and maintain trust with clients, families, funders, and community partners through consistent presence, communication, and follow-through.

● We will communicate clearly and consistently with clients, families, and partners about what they can expect from Intersect.

● We will ensure leadership and supervisors remain connected to the realities of frontline service delivery.

● We will follow through on commitments and be transparent when changes or constraints arise.

Goal 3: Build a Sustainable Workforce to Support Client Care

Create the conditions that allow staff to provide high-quality care over time, without burnout compromising service continuity or safety.

● We will treat staff wellness, mental health, and addressing vicarious trauma as essential to safe and ethical client care.

● We will design workloads, schedules, and expectations that support long-term retention and stability for clients.

● We will provide regular opportunities for debriefing, reflection, and support so staff can process the emotional impact of their work.

Goal 4: Improve Clarity and Coordination Across the Organization

Ensure roles, supervision, and decision-making structures support timely, coordinated, and ethical service delivery.

● We will clarify roles, supervision pathways, and escalation processes so staff can act confidently and consistently in support of clients.

● We will align leadership and supervisory direction to reduce confusion and prevent service disruptions.

● We will hold ourselves accountable to shared standards of professionalism and ethical practice.

Goal 5: Deepen Community-Responsive and Equity-Informed Practice

Align services, policies, and partnerships with the evolving needs of the community, especially those facing systemic barriers.

● We will listen to community needs and adapt services to reduce barriers to access and care.

● We will embed equity and inclusion into program design, staffing practices, and partnerships.

● We will collaborate with community partners to strengthen coordinated, wrap-around support for children, youth, and families.Come join the dynamic team at Intersect Youth and Family Services. We are actively recruiting a permanent, full time Mental Health Intake Counselor. As the successful applicant of this position, you will provide intake/screening services, referral to other community agencies and brief solution therapy to children and youth attending Intersect for support with a variety of mental health needs.

Administrative Assistant – Job Description

Full time

Position Summary

The Administrative Assistant is the first point of contact for families, youth, community partners, and visitors to Intersect Youth & Family Services. This role provides a warm, welcoming, trauma-informed, and culturally safe environment for clients, while also supporting day-to-day administrative and operational functions that ensure smooth agency operations.

The Administrative Assistant works closely with clinical and administrative staff, including Intersect’s part-time psychiatrist, psychologist, and weekly intake clinic, to support scheduling, coordination, documentation, and communication. The role is core to maintaining efficient organizational flow and upholding Intersect’s commitment to inclusive, ethical, relationship-centred service delivery.

Key Responsibilities

A. Office Reception & Client Support

· Provide front desk reception for families, youth, and community members.

· Maintain a safe, calm, trauma-informed environment.

· Support weekly intake clinic processes.

· Support part-time psychiatrist and psychologist.

· Manage phone, email, and in-person inquiries.

B. Administrative & Clerical Support

· Draft and format correspondence, reports, and minutes.

· Maintain filing systems.

· Prepare meeting materials.

· Support agency-wide communications.

· Assist with data entry and program tracking.

C. Financial & Operational Support

· Assist with invoices, receipts, and petty cash.

· Support payroll tasks.

· Track clinician documentation.

· Maintain supplies and equipment.

D. Human Resources & Governance Support

· Assist with onboarding tasks.

· Maintain staff and policy documents.

· Support Executive Director with Board materials.

E. Agency & Program Support

· Support workshops and programs.

· Participate in staff meetings and training.

· Uphold confidentiality and privacy standards.

Qualifications

· Administrative Training Certificate or equivalent education.

· Experience in social services or working with youth/families.

· Bookkeeping and/or payroll experience.

· Proficiency with Word, Excel, Outlook, and office equipment.

· Strong communication and de-escalation skills.

· Ability to multitask and work under pressure.

· Ethical discretion with sensitive information.

· Criminal Record Check (vulnerable sector).

· Knowledge of Indigenous culture and impacts of colonialism.

· Respect and awareness of 2SLGBTQIA+ community.

· Commitment to trauma-informed and culturally safe practice.

Working Conditions

· Office-based environment.

· Fast-paced with frequent interactions.

· May require light lifting.

· Ongoing training in trauma-informed and inclusive practice.

About Intersect:

Intersect has been serving the children, youth, and families of Lheidli T’enneh/Prince George since 1983. Intersect provides low-barrier access to mental health services, resources, and programming, including but not limited to mental health counselling and therapy, family teen mediation, sexual abuse intervention support, caregiver support, group therapy, and support for youth involved in the justice system. Employee wellness and safety is a priority at Intersect. Employees receive competitive salaries, benefits and professional development dollars. New employees receive the equivalent to 47-52 paid days off per year including vacation, sick leave, personal and bonus days, mental health days, family leave, bereavement/grief days, and training. We offer annual wage progression increases, health, dental, and EAP after 3 months, Employer RRSP contributions, and flex bank accrual. Intersect is closed on all Statutory Holidays and between Christmas and New Years.

Commitment to Equity, Decolonization, Inclusion, & Accessibility

Intersect Youth & Family Services is committed to fostering an equitable, inclusive, accessible, trauma-informed, and culturally safe organization for the children, youth, families, and communities we serve, as well as for our staff, leadership, and partners. We recognize the ongoing impacts of colonialism, systemic discrimination, racism, ableism, heterosexism, transphobia, and other forms of oppression, and we are committed to actively advancing reconciliation, decolonization, and anti-oppressive practice throughout our organization.

Intersect is committed to improving accessibility and reducing barriers in our services, workplaces, hiring practices, leadership structures, and decision-making processes. We recognize that equity-deserving groups continue to face disproportionate barriers and harms, and we encourage applications from Indigenous Peoples, Black and racialized people, persons with disabilities, 2SLGBTQIA+ individuals, and people with lived and living experience relevant to the communities we serve.

If you require additional accommodation or support in applying for this position, please email executivedirector@intersect.bc.ca