Intake Screening and Assessment

Intake Interviews with Intersect are Voluntary and require no referral or appointment.


To Provide families more options to access our support we have changed out Intake Clinic.

Families are now able to directly access our supports using our Walk in Clinic which runs Tuesday and Thursdays 9:00am to 3:00pm providing all day intake support.
(previously Monday to Friday 9:00am-11:00am)

Families also have the option of contacting us to schedule an intake appointment. Call our office at 250-562-6639 and press '0' for reception to book an intake appointment or press '5' for additional intake information.

**Referral forms for third party referrals can be obtained by calling Intersect Youth & Family Services Society at 250-562-6639**

Referrals will be accepted by telephone, in-person, facsimile or mail.

The Walk In Intake Service is available for children, youth, and families that reside in the Prince George geographic area. Children and Youth between the ages of 0-19 years old may access Mental Health support with an Intake Interview. The Intake Interview provides opportunity to explore:

  • Mental Health Concerns
  • Coping Strategies
  • Strengths for the Family and Youth or Child
  • Individual Support
  • Family Support
  • Group opportunities
  • Professional Consultation
  • Community supports and consultation

The purpose of the Intake Interview is to ensure a thorough understanding of your situation and concerns.

An Intake Worker will interview children or youth, and their parent, guardian or caregivers, whichever is possible and appropriate. The Intake Worker may interview some member of the family separately or together, again, whichever is most comfortable and appropriate for the clients. The initial Intake Interview takes approximately 1-1.5 hours. There are no child minding services available during the interview.

After the completion of your assessment/screening interview, your information will be discussed at the next Intake Review meeting. At this meeting, the Intake Team and Intake Coordinator will determine your priority level for service. Intersect has a very high demand for our services, therefore we must use a priority system to ensure that families with the most high-risk situations receive attention quickly. However, all families who are accepted for service will be assigned a case manager who will become your contact person within the agency. A letter will be sent to you giving your case manager’s name. Unfortunately, due to the high demand for our services, therapy may not always start immediately. However, if your situation changes before you have started therapy, please contact your case manager for assistance.

Mental Health services, Intake and Support are accessed voluntarily. Clients and their family’s must seek support without the pressure from others and without causing duress for themselves.